Last updated: June 23, 2026
Digital Envision LLC ("we," "us," or "our") operates PadelRank, the mobile app and the website at padelrank.app (together, "the Service"). This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights you have.
By using PadelRank, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.
When you sign in with Google or Apple, we receive basic profile information from that provider: your name, email address, profile picture (if available), and a unique identifier. With Apple, you may choose to hide your email, in which case we receive a private relay address.
When you subscribe to PadelRank Pro or pay a tournament entry fee, payments are processed by Stripe, Inc. We do not collect or store your full card number or security code, Stripe processes and stores card data directly under its own privacy policy. We store a Stripe customer or account identifier, your subscription status, and records of payments (such as amount, currency, and date). Clubs that receive tournament payouts onboard to Stripe Connect and provide their business and banking details directly to Stripe.
When you search for your city or club, your search text is sent to the Google Maps Platform (Places API) to return matching results, under Google's privacy policy.
The following is public by default and visible on padelrank.app and in the app: your username and name, profile picture, city and country, club, match history and statistics, rating and reliability, ranking position, and badges. This public ranking data may also be made available through our authorized rating API. It does not include your email address or payment details.
When you play matches, join tournaments, or belong to a club, other participants and organizers can see your profile and the related match, tournament, and standings data.
We share information with providers that process it on our behalf:
We may disclose information if required by law or in response to valid requests by public authorities (for example, a court order or subpoena).
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
Your data is stored on secure servers provided by Firebase and Google Cloud Platform, in data centers in the United States and other countries. We use encryption in transit and at rest, secure authentication, access controls, and QR verification for match integrity. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
You can view and update your profile information at any time in the app settings.
You can delete your account at any time from Settings in the app. Deletion permanently removes your profile, username reservation, notifications, and avatar, and signs you out of all devices. Shared match records may be retained in anonymized form (no longer linked to a profile) to preserve ranking integrity for other players. This action cannot be undone.
You can control notifications in the app or your device settings, update your city and country at any time, and request a copy of your personal data in a portable format by emailing support@padelrank.app.
PadelRank is not intended for children under 13 (or under the minimum age of digital consent in your country, which may be up to 16 in the EEA). We do not knowingly collect personal information from children under that age. If you believe a child has provided us information, contact support@padelrank.app and we will delete it.
Your information may be transferred to and processed in countries other than your own, including the United States, where data protection laws may differ. Where required, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.
We use analytics (Firebase) to understand app usage in aggregate, and we may send push notifications about matches, verifications, achievements, and updates. You can disable push notifications in the app or your device settings.
We retain personal information while your account is active and as needed to provide the Service. After you delete your account, we delete your personal information within 30 days, except where retention is required by law (for example, payment and tax records) or to resolve disputes, enforce our agreements, or maintain ranking integrity.
California residents have the right to know what personal information we collect, use, and disclose; to request deletion or correction; to opt out of "sale" or "sharing" (we do neither); and to non-discrimination for exercising these rights. To exercise them, email support@padelrank.app.
If you are in the EEA, UK, or Switzerland, you have the rights to access, rectify, erase, restrict, port, and object to processing of your personal data, and to withdraw consent. Our legal bases are: performance of our contract with you (to run your account and the Service), your consent (for example, push notifications), legitimate interests (security, fraud prevention, and improving the Service), and legal obligation. To exercise your rights, or to lodge a complaint with your local supervisory authority, email support@padelrank.app.
Our data practices are reflected in the App Store privacy details and the Google Play Data safety section for the PadelRank app. Where those summaries and this policy differ in detail, this policy governs.
We may update this Privacy Policy from time to time. We will post the new policy here, update the "Last updated" date, and, for material changes, notify you in the app. Continued use after changes means you accept the updated policy.
Email: support@padelrank.app
Company: Digital Envision LLC