Terms of Service

Last updated: June 23, 2026

1. Acceptance of Terms

By accessing or using PadelRank (the mobile app and the website at padelrank.app, together "the Service"), you agree to be bound by these Terms of Service. The Service is operated by Digital Envision LLC ("we," "us," or "our"). If you do not agree, please do not use the Service.

2. Description of Service

PadelRank is a competitive rating and ranking system for padel, based on verified in-person matches. It provides:

3. User Accounts

3.1 Account Creation

To use PadelRank you must create an account by signing in with Google or Apple, and provide accurate information. You must be at least 13 years old (or the minimum age of digital consent in your country).

3.2 Account Security

You are responsible for activity under your account and for keeping your sign-in secure. Notify us immediately of any unauthorized use.

3.3 Termination

We may suspend or terminate your account if you violate these Terms or engage in fraudulent or abusive behavior.

4. Match Submission and Verification

4.1 Match Integrity

Verified matches must be played in person. We use QR code verification to confirm players are physically present. Creating fake matches or manipulating rankings is prohibited.

4.2 Verification

For a match to count toward ratings, the participating players verify the result. Unverified matches that remain pending are expired automatically after about 7 days.

4.3 Casual and Guest Players

You may log casual matches and add guest players (without PadelRank accounts). Casual matches and matches that lack at least two registered players are recorded but do not affect ratings or leaderboards.

4.4 Disputes

A disputed match does not count until resolved. We may review disputed matches and make final determinations.

5. Ratings and Rankings

5.1 Rating Calculation

Player ratings are calculated using a TrueSkill-based system (a skill estimate with an uncertainty component) from match results, opponent strength, and your rating reliability. Ratings update after each verified match. The displayed rating and reliability are derived from this model and are provided for informational and recreational purposes.

5.2 Leaderboards

Rankings are maintained at city, country, and global levels and may be displayed on padelrank.app and in the app.

5.3 Fair Play

Manipulating rankings through fake matches, collusion, or other fraudulent means will result in suspension or termination.

6. Payments, Subscriptions, and Entry Fees

6.1 PadelRank Pro

PadelRank Pro is an optional auto-renewing subscription that unlocks additional features. The price and billing period are shown at the point of purchase. Subscriptions purchased on the website are billed through Stripe; subscriptions purchased through the Apple App Store or Google Play are billed by, and managed in, those stores and are also subject to their terms.

6.2 Tournament Entry Fees

Organizers may charge an entry fee for a tournament. Entry fees are payment for participation in a real-world padel event. They are processed by Stripe and paid out to the organizing club via Stripe Connect, less Stripe's processing fees and a PadelRank platform fee disclosed to the organizer. The organizing club is responsible for running the event and for any refunds; PadelRank is a technology platform and is not the organizer of, or a party to, the event.

6.3 Clubs and Payouts

A club that collects entry fees must complete Stripe Connect onboarding and is responsible for the accuracy of its account and for its tax obligations. Payouts are made by Stripe to the club's connected account.

6.4 Taxes

You are responsible for any taxes associated with your purchases or, for organizers and clubs, with funds you receive.

7. Tournaments and Clubs

Anyone with an account can create and organize tournaments and create and administer a club. If you organize a tournament or administer a club, you are responsible for the content you add (names, logos, event details), for fairly running your events, and for complying with applicable laws. You must have the rights to any logo or image you upload. We may remove content or events that violate these Terms.

8. User Conduct

You agree not to:

9. Content and Intellectual Property

9.1 Your Content

You retain ownership of content you submit (profile information, match data, club and tournament details, logos). You grant us a worldwide, non-exclusive, royalty-free license to use, host, display, and distribute that content in connection with operating and promoting the Service.

9.2 Our Content

The Service, including its design, features, and functionality, is owned by Digital Envision LLC and protected by intellectual property laws.

10. Privacy

Your use of the Service is governed by our Privacy Policy, incorporated here by reference.

11. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee the accuracy, completeness, or reliability of ratings, statistics, or other information.

12. Limitation of Liability

To the maximum extent permitted by law, Digital Envision LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, data, or goodwill, resulting from your use of or inability to use the Service, unauthorized access to your data, or any bugs or harmful code. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

13. Indemnification

You agree to indemnify and hold harmless Digital Envision LLC and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your use of the Service or violation of these Terms.

14. Changes to Terms

We may modify these Terms at any time. We will post the new Terms and update the "Last updated" date, and notify users of material changes. Continued use after changes constitutes acceptance.

15. Termination

You may delete your account at any time in the app settings. We may suspend or terminate access immediately, without notice, for any breach of these Terms.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict-of-law rules. Disputes will be resolved through binding arbitration under the rules of the American Arbitration Association, except that either party may seek injunctive relief to protect intellectual property. If you are a consumer in the EEA or UK, this does not deprive you of mandatory consumer protections or the right to bring proceedings in your local courts.

17. Severability and Entire Agreement

If any provision is found unenforceable, it will be limited or removed to the minimum extent necessary and the rest remains in effect. These Terms, together with the Privacy Policy, are the entire agreement between you and Digital Envision LLC regarding the Service.

18. Contact

Email: support@padelrank.app
Company: Digital Envision LLC